Home / Implementation & rescue
NetSuite implementation and rescue
A stalled go-live, or a first setup your company has outgrown, is one of the most common NetSuite problems. We get the account to a state your finance and operations teams can trust.
A NetSuite rescue is a project to fix an implementation that stalled, went live with major gaps, or no longer fits how the business works. RevSift handles rescues and new NetSuite implementations, from requirements and configuration to data migration, integrations and go-live support.
Signs your NetSuite implementation needs rescuing
- Go-live keeps slipping, or the project stopped after the partner's budget ran out.
- Your team still runs key processes in spreadsheets or the old system.
- Month-end close takes longer than it did before NetSuite.
- Reports don't match, so nobody trusts the numbers.
- Customizations nobody can explain, and scripts that fail without anyone noticing.
- You've added subsidiaries, channels or products the original setup never planned for.
How a rescue works
- AssessReview configuration, customizations, integrations and data quality, and interview the people who use it daily.
- PrioritizeA written list of issues ranked by business impact, with an hourly estimate for each.
- FixWork through the list in sandbox first, starting with what blocks close, billing or fulfillment.
- StabilizeDocumentation, user training, and optional ongoing admin support.
New implementations
For companies moving to NetSuite, we cover requirements, configuration, data migration from QuickBooks, Sage or Dynamics GP, integrations, testing and go-live support. Because we also do rescues, we design implementations around the problems we're usually called in to fix later.
Implementation and rescue FAQ
Can you take over a NetSuite implementation from another partner?
Yes. We start with an assessment of what was configured and built, document it, and agree on a prioritized fix list before changing anything.
Is it better to fix NetSuite or re-implement it?
Usually fixing it. Most failed implementations have a sound core with problems in specific areas, such as the chart of accounts, item setup, roles, or integrations. Re-implementing only makes sense when the core setup is fundamentally wrong. The assessment will tell you which applies.
Why do NetSuite implementations fail?
The usual causes are rushed requirements, a chart of accounts or subsidiary structure that doesn't fit the business, poorly migrated data, untested integrations, and too little training. Each of these is fixable after go-live.
Contact
Tell us what's going on in your NetSuite account
Send a few lines about the problem: what's broken, slow, manual, or missing. You'll hear back from one of the people who would do the work, with questions or a suggested next step.